06. Obtaining a pure white background on jewelry photos using PackhotMacro RE and PackhotMacro DIS
Shooting jewelry with automatic background removal works great but can
still not be perfect depending on your product. Moreover, shooting on pure
white directly is not recommended for jewelry.
The best way to obtain a pure white background with quality results is
to shoot your jewelry on a background with values 247, 247, 247. Then apply
Levels (one by one or in batch) to make the background pure white and to add
back the mid-tones. This method works for almost all items if the background is
consistently above 245, 245, 245. If lower than 245, then levels will not be
able to work and still create a reasonably good image.
We highly recommend using mirrorless cameras from Canon for shooting
jewelry. They do an excellent job. Use them with either the Canon 100mm L
series lens or the 60mm lens.
21. When shooting on Hyperfocus mode with PackshotMacro RE and PackshotMacro DIS, some parts of the product are blurry
Problem: If you are working with the PackshotMacro RE or PackshotMacro DIS, you may have some issues when shooting with Hyperfocus. Some parts of your product are blurry and sometimes the stacking is not perfect. Solution: It seems that you are ...
21. The mannequin support exceeds the crop frame while using the AutoMask feature
Problem: You are using the AutoMask feature to photograph your products on a mannequin, however, its support exceeds the orange crop frame and the AutoMask doesn't work properly.. Solution: You must use the "Frame selection" feature under the ...
13. PackshotCreator software crashes out during AutoMask
Problem: · Software is closing out while attempting to process the second shot of AutoMask. Check For: · User might be using a laptop with two video cards, intel and NVIDA or AMD. · Windows 10 reliability report shows hardware ...
06. Something got sucked into the PackshotMacro DL, PackshotMacro DIS or PackshotMacro X2 – Where did it go?
If something gets sucked into the vacuum system used by PackshotMacro DL, DIS or X2, you should remove the item as it will affect short-term suction performance and long-term pump life. As expected, the pump in the system has a filter. HOWEVER... If ...
22. Cropping issue while shooting with AutoMask
Problem: You need to shoot your product on AutoMask mode with a specific crop frame ratio (for example 1:1 square). After setting up the crop, parts of your machine can be seen inside the crop frame. Then, when trying to adjust the AutoMask mask, the ...