Software is closing out while
attempting to process the second shot of AutoMask.
User might be using a laptop
with two video cards, intel and NVIDA or AMD.
Windows 10 reliability report
shows hardware error at almost the same time as PackshotCreator Software stops working. Screenshot below.
Checking the windows hardware
error technical difficulties shows a LiveKernelEvent. This flags a display
issue. See screenshot below:
Update Graphics drivers
Disable the integrated intel
graphics card so the computer no longer attempts to switch between the two.
This will force the computer to always run off the NVIDA or AMD card for
display. (Known Fix)
To do so open Device Manager.
Then navigate to Display adapters in the screenshot below. Right click on the
intel integrated graphics card and disable.
WARNING – Never disable a display
adapter if you do not understand what a GPU is. Never disable a display adapter
if there is only one!!!!!
* Ask our e-support to do this. See screenshot below. This is a case where
you WOULD NOT disable as there is only one display adapter.