20. Problems saving RAW files

20. Problems saving RAW files


RAW files not being saved. Red exclamation point in a circle appears behind the attempted save. 


The camera is only taking JPG images which cannot be saved as RAW files.

To solve this issue, set the camera to capture RAW + JPG images. In the PackshotCreator software, go to Options, select Hardware, select Cameras then set ‘Quality’ to ‘RAW + Large Fine Jpeg’.
The camera will now take RAW images (and JPG) that can be saved.  

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