05. PackshotSpin O3T turntable will not rotate and makes a noise
PackshotSpin O3T turntable will
not rotate and makes a noise.
Note: The noise you
hear when the motor is turning but the turntable is not spinning will not hurt
Cause of problem:
The turntable was stored incorrectly
with a heavy weight on top and a flat spot on each roller has been created.
1. Turn one of the black rollers on the side of the
turntable 90 degrees, turn the next one 180 degrees, turn the next one 270
degrees and keep the fourth roller in the same spot.
distribute the flat spots to different locations.
2. Launch the software and spin the
turntable continuously for about 4 minutes to eliminate the flat spots.
the turntable needs help getting started. Use your hand to spin the turntable
to get it off the initial flat spot.
To Avoid this in the
When storing the turntable, please store
it in its box with the box placed sideways. If you are storing it without a box,
do not put heavy objects on the turntable while it is not in use.
03. Calibrate my turntable
In order to create great and smooth 360 or 3D animations, your turntable will have to be correctly calibrated. Generally, it is originally calibrated, but maybe you will have to do it by yourself. Here is the handling: ● Click on the main menu on ...
05. The software doesn't detect the PackshotCreator R3 turntable
This article is only for the PackshotCreator R3 systems. If you launch the software and you can't access to the 360 or 3D mode, your turntable is maybe not detected by the software. It happens sometimes: the turntable has moved from its original ...
03. Driver issue - Update EXAR Driver
Problem / Situation: · For a 360° capture with 8 images: PackshotSpin turntable took one picture then continually spun. Customer had to force quit the software. Later, the camera took 8 pictures, but the turntable never moved. (Customer was ...
04. Why my pictures are stretched ?
If you are shooting from the top of your system, and your pictures are stretched, like on this screenshot, you may have not done a setting on your camera. Please check the "Auto Rotate" menu and set it on OFF. If you want to set your camera so it ...
13. On 6th of July 2020, the technical support of the old generations PackshotCreator will end
What does the end of the support mean? During the past 18 years, PackshotCreator was very glad to support the following systems: - P100 - P200 - PackshotCreator Mini 2.0 - PackshotCreator Business - PackshotCreator 3D - PackshotCreator X2 - ...