15. New PackshotCreator software installer in Mac OS
This is a guide to help customers through the new installation process for the PackshoCreator software V15 and beyond.
1- Installing for new users
registering and downloading the Mac OS compatible version of PackshotCreator software from the User Portal on user.packshot-creator.com, you can open the .dmg file and
see the menu below. Then click on the “Installation Guide” to open the following menu and figure out their next step.
For new users or installing the software on brand new computers, select and follow the steps under “Install”.
2- Installing for current users
For users that already have
the PackshotCreator software already installed, click on the “Installation Guide” , then select and follow the
steps under “Upgrade”.
Important: If the user
has issues connecting the device after the installation process, the “Troubleshoot”
option will help by walking the user through removing any possible issues with
drivers and starting a fresh install.
installing the driver packages, we recommend opening the “Security &
Privacy” menu under “System Preferences” in case the Mac OS prompts the user to
Allow the installers to load.
For users that are cleaning their computer and want to delete the software, they will select and follow the steps under “Remove”
users either upgrading their software or removing software from their computer,
it is important to note whether or not they want to save their current profiles
for camera, lighting, saving and other PackshotCreator software settings for future use.
24. PackshotCreator and Mac OS Big Sur
Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Mac Big Sur (11.0 version). Released on 23.04.2021, you can download your V220.127.116.11 software version by ...
14. What computer should I choose to install the PackshotCreator software?
In order to make your PackshotCreator software work perfectly, you will have to respect some computer specifications: Windows 7, 8, 8.1, 10 MAC OS 10.11, 10.12, 10.13, 10.14 or above Processor : Intel i5 minimum RAM: 8GB minimum Screen: resolution ...
29. PackshotCreator Software X Mac OS Monterey
Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Monterey (12.0 version). Released on 22.02.2022, you can download your V18.104.22.1682 software version by connecting ...
01. Mac cannot find PackshotCreator hardware device
Problem: Failure to launch – Cannot detect PackshotCreator device If the customer is using a Mac that uses High Sierra and they are unable to get into the PackshotCreator program because when they try to run the software they get a message that ...
25. Failure to Launch – Cannot Detect PackshotCreator Device
Problem: You try to run the PackshotCreator program on a Mac OS High Sierra, Mojave, or Catalina computer and get athe following message “A PackshotCreator device must be connected and turned On in order to launch the software.(1).” You are then ...