15. Cropping while on Hyperfocus mode - cut off image
The crop markers were set correctly and did not touch the
image, but after shooting on Hyperfocus mode, the final picture was cut off. See below:
The Hyperfocus changes the focal length of the lens,
so the object gets slightly closer / larger during the process. If the original
crop markers are too close, it will crop some of the product. Therefore, when shooting products on Hyperfocus mode,
give it some room and set your crop markers further away from the object.
22. Cropping issue while shooting with AutoMask
Problem: You need to shoot your product on AutoMask mode with a specific crop frame ratio (for example 1:1 square). After setting up the crop, parts of your machine can be seen inside the crop frame. Then, when trying to adjust the AutoMask mask, the ...
Hyperfocus is a function realizing many photos of your products, shifting the focus. It put all the photos together and you get a photo completely sharp. PackshotCreator software offers two different ways to realize Hyperfocus. ● Single-point ...
14. Focus Rectangle does not appear
Problem: Cannot Zoom in the Preview – zoom contents of the focus ring – the Focus Rectangle does not appear. (Customer is using a 5D mark III with a 24-70mm lens) on Windows 10). Cause of problem: Wrong Camera Setting. The camera defaults to the ...
21. When shooting on Hyperfocus mode with PackshotMacro RE and PackshotMacro DIS, some parts of the product are blurry
Problem: If you are working with the PackshotMacro RE or PackshotMacro DIS, you may have some issues when shooting with Hyperfocus. Some parts of your product are blurry and sometimes the stacking is not perfect. Solution: It seems that you are ...
16. When shooting on Hyperfocus mode, one or more images are randomly overexposed
Problem: We have seen this on both, old and latest version of PackshotCreator software. You will mostly see it when Hyperfocus mode. Essentially one or more images are randomly overexposed. We have also seen this occur randomly when taking still ...