01. Mac cannot find PackshotCreator hardware device
Problem: Failure to launch – Cannot detect PackshotCreator device If the customer is using a Mac that uses High Sierra and they are unable to get into the PackshotCreator program because when they try to run the software they get a message that ...
Runtime Error R6025
Problem: This Runtime Error R6025 – pure virtual function call appears on the users screen. It has happened to two customers so far, the first was shooting 72 JPG + RAW images. The second was shooting many 3D images on a high-resolution camera. Cause ...
17. PackshotCreator software error message - card is full when trying to record a video
Problem: Error Message saying that card is full when trying to record a video with PackshotCreator software. Possible Solutions: Card format – Is the card formatted to the camera they are using? Try using the camera to format the card. This way its ...
13. PackshotCreator software crashes out during AutoMask
Problem: · Software is closing out while attempting to process the second shot of AutoMask. Check For: · User might be using a laptop with two video cards, intel and NVIDA or AMD. · Windows 10 reliability report shows hardware ...
29. PackshotCreator Software X Mac OS Monterey
Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Monterey (12.0 version). Released on 22.02.2022, you can download your V18.104.22.1682 software version by connecting ...