Device Error: 0x00030008

Device Error: 0x00030008

Problem: 

Customer reported that while shooting they received the following error:


 


Reason: 

This error means the computer lost connection to the device. It is a USB signal issue. The communication signal is not strong enough and has never reached the device, thus the error was returned stating that the device is not there.

 

Solution:

  1. Use a shorter USB cord to connect the device to the computer
  2. Use a better quality USB cord 
  3. Potentially insert a powered USB hub between the device and the computer so the USB signal gets boosted as it goes from the computer to the device and also on the way back           

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