070-0002 (129) / 070-0004 (163) (164)
If you receive this error message,
the camera has somehow lost connection with the software / computer.
We recommand you to :
- Reset camera to default settings (how to ?)
- Check all USB connections
- Check if you have all your admin rights authorized (how to ?)
- Try using a shorter USB cable.
- Try using a different USB port.
- Try using a powered USB cable.
- Make sure the camera is in Manual
09. The offline credential version
Why do my PackshotCreator software doesn't work because of my workstation configuration? Sometimes, because of a complex and high security system due to a need of high privacy, the PackshotCreator software can't find a way to connect to its host via ...
If this error appears, and if you are working on Windows 8, it means that your operating system isn’t compatible with the control board of your PackshotCreator. We recommand you to progress to Windows 10.
Hyperfocus is a function realizing many photos of your products, shifting the focus. It put all the photos together and you get a photo completely sharp. PackshotCreator software offers two different ways to realize Hyperfocus. ● Single-point ...
00. Custom defined feature
This tool configures and synchronizes the camera triggering and the turntable rotation. For example, if you need to realize 4 views of a product (front, profile, 3/4 and top), you can preconfigure this views with this tool. Inside the 360 menu, ...
04. Why my pictures are stretched ?
If you are shooting from the top of your system, and your pictures are stretched, like on this screenshot, you may have not done a setting on your camera. Please check the "Auto Rotate" menu and set it on OFF. If you want to set your camera so it ...