PackshotSphere X5 does not detect cameras

02. PackshotSphere X5 does not detect cameras


Cameras Visible by USB but cannot be detected by shutter release cables

 When running the camera detection step in the PackshotCreator software to determine the location of each camera on the arm and the result is:

1.       No cameras make a sound, AND
2.       Zero cameras are detected, but all cameras are shown as ‘Connected’ by USB


Check the settings on your PC Board.  In order for the PC board to work properly the settings on the blue component on the board need to be set to the Off position – like the picture below.  If any are set to the On postion, the board will not function proplery.  In other words, none of the cameras will fire when the shutter release asks them to. 

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