18. Mac OS Catalina X Canon X PackshotCreator
Published on 20.01.20
Dear PackshotCreator Users,
On December 12th 2019, Canon announced that “With the release of macOS 10.15.2 (Catalina) we have confirmed a USB connection
issue with the EDSDK in which the EDSDK is unable to detect a connected Canon camera.” Canon has given no time frame
on when a fix will be available, but has stated that they are working to fix.
In the PackshotCreator software, it will causes a "Camera initial fail (193.193)"
So, we recommend you to not download and install Catalina until it is specified on your user plateform.
Thank you for your comprehension.
Your PackshotCreator Team.
29. PackshotCreator Software X Mac OS Monterey
Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Monterey (12.0 version). Released on 22.02.2022, you can download your V18.104.22.1682 software version by connecting ...
24. PackshotCreator and Mac OS Big Sur
Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Mac Big Sur (11.0 version). Released on 23.04.2021, you can download your V22.214.171.124 software version by ...
15. New PackshotCreator software installer in Mac OS
This is a guide to help customers through the new installation process for the PackshoCreator software V15 and beyond. 1- Installing for new users After registering and downloading the Mac OS compatible version of PackshotCreator software from ...
25. Failure to Launch – Cannot Detect PackshotCreator Device
Problem: You try to run the PackshotCreator program on a Mac OS High Sierra, Mojave, or Catalina computer and get athe following message “A PackshotCreator device must be connected and turned On in order to launch the software.(1).” You are then ...
03. Driver issue - Update EXAR Driver
Problem / Situation: · For a 360° capture with 8 images: PackshotSpin turntable took one picture then continually spun. Customer had to force quit the software. Later, the camera took 8 pictures, but the turntable never moved. (Customer was ...