01. Canon T2i (550D) supports Hyperfocus only in auto mode, not manual
Originally the T2i (550D) in the old version
of PackshotCreator software did not
support Hyperfocus for some reason.
05. Camera settings
In order to make your camera working in perfect harmony with you software, you will have to do some settings that will never change. For All Canon DSLR Cameras, set: 1. "Auto power off" to Off or Disable 2. "Auto rotate" to Off or Disable 3. Move ...
16. When shooting on Hyperfocus mode, one or more images are randomly overexposed
Problem: We have seen this on both, old and latest version of PackshotCreator software. You will mostly see it when Hyperfocus mode. Essentially one or more images are randomly overexposed. We have also seen this occur randomly when taking still ...
18. Mac OS Catalina X Canon X PackshotCreator
Published on 20.01.20 Dear PackshotCreator Users, On December 12th 2019, Canon announced that “With the release of macOS 10.15.2 (Catalina) we have confirmed a USB connection issue with the EDSDK in which the EDSDK is unable to detect a connected ...
15. Cropping while on Hyperfocus mode - cut off image
Problem: The crop markers were set correctly and did not touch the image, but after shooting on Hyperfocus mode, the final picture was cut off. See below: Solution: The Hyperfocus changes the focal length of the lens, so the object gets slightly ...
03. Driver issue - Update EXAR Driver
Problem / Situation: · For a 360° capture with 8 images: PackshotSpin turntable took one picture then continually spun. Customer had to force quit the software. Later, the camera took 8 pictures, but the turntable never moved. (Customer was ...