Problem:
Camera Initial Fail (193,193) when lauching PackshoCreator software.
The error (193, 193) = 0x0C1L which
is straight from the Canon utility / Canon Software Development Kit. It means
the camera you are trying to work with was “Disconnected” and thus unable to be
communicated with.
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Solution:
This is not a PackshotCreator issue. This is a connection issue and an issue between the
computer and the way Canon manages connected cameras. In the best-case scenario, unplug the USB, wait
a second and plug it back in. Look for the computer to recognize that a new USB
device is connected.
A second fix scenario would be to recycle
both the USB and power to each camera. Unplug the USB connection, turn the camera
Off, turn it On then replug the USB. Look for the computer to recognize a new
USB connection and relaunch the PackshotCreator
software.
Another fix scenario would be, since the
camera became disconnected while the software was using it, the software was
waiting for a response from the camera, but it did not respond, which may have
caused the PackshotCreator software
to hang. In this case, exit the PackshotCreator
software (which may require End Task) or even a reboot. If it requires a re-boot, before rebooting,
disconnect USB and power from the affected camera or cameras, turn everything
off – all PackshotCreator equipment and
the power leading to each camera – for example if the camera is using a battery
or power adaptor, remove the battery or power adaptor from each camera, wait
then replace it. By removing the battery or power adaptor the camera be ‘let
go’ from the computer port and the Canon software. Then by restarting, everything will be
recognized as new again. Restart everything.
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