04. Edit rights and permissions for your software
Before any use of your software, we recommend, in the presence of your IT, that you check your access to rights and permissions of your computer. It will prevent you from getting error message or bugs while using your software. This step is essential.
After the installation of your software, right click on the icon and choose "Properties"
Then go on the "Security" tab
Check that ALL the sessions have all rights and permissions.
Note : repeat the same step in your software root folder which is in "C:\", "Program", "PackshotCreator"
17. PackshotCreator software error message - card is full when trying to record a video
Problem: Error Message saying that card is full when trying to record a video with PackshotCreator software. Possible Solutions: Card format – Is the card formatted to the camera they are using? Try using the camera to format the card. This way its ...
Device Error: 0x00030008
Problem: Customer reported that while shooting they received the following error: Reason: This error means the computer lost connection to the device. It is a USB signal issue. The communication signal is not strong enough and has never reached ...
28. Login Issue: “No Internet Connection or Login Credentials”
Problem You try to login onto your PackshotCreator software (version V18.104.22.1687 or below) and get the following error message, while connected to the internet and not having any IT or network blocks: Solution For Mac OS devices 1. Click on the ...
Runtime Error R6025
Problem: This Runtime Error R6025 – pure virtual function call appears on the users screen. It has happened to two customers so far, the first was shooting 72 JPG + RAW images. The second was shooting many 3D images on a high-resolution camera. Cause ...
07. How to register and activate my PackshotViewer software?
After installing your software, a 8 numbers code will be asked to you. To obtain it, you just have to click on "Register". If this message error appears : Click on the following link : http://packshot.ishow3d.com/ and enter the infos asked : You ...