Support PackshotCreator

UpgradeYourPackshot

Trade in your old equipment for the latest Orbitvu solutions. Performance and quality guaranteed!
Special offers for Orbitvu Photo Studios, learn more about UpgradeYourPackshot
    • Recent Articles

    • 31. PackshotCreator Software X Mac OS Ventura

      Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Ventura (13.0 version). Released on 02.06.2023, you can download your V1.0.18.308 software version by connecting ...
    • 30. AutoMask profiles are deleted after updating to version 15.265

      Problem: You installed the PackshotCreator software version 15.265. During the installation, the software asked you if you would like to keep your existing profiles and you clicked on "Yes". After the installation was done, you launched the new ...
    • 29. PackshotCreator Software X Mac OS Monterey

      Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Monterey (12.0 version). Released on 22.02.2022, you can download your V1.0.16.282 software version by connecting ...
    • 15. New PackshotCreator software installer in Mac OS

        This is a guide to help customers through the new installation process for the PackshoCreator software V15 and beyond.   1- Installing for new users After registering and downloading the Mac OS compatible version of PackshotCreator software from ...
    • 28. Login Issue: “No Internet Connection or Login Credentials”

      Problem You try to login onto your PackshotCreator software (version V1.0.14.257 or below) and get the following error message, while connected to the internet and not having any IT or network blocks:   Solution For Mac OS devices 1.     Click on the ...
    • Popular Articles

    • 29. PackshotCreator Software X Mac OS Monterey

      Dear PackshotCreator Users, We are glad to announce the full compatibility between PackshotCreator software and the new operating system Monterey (12.0 version). Released on 22.02.2022, you can download your V1.0.16.282 software version by connecting ...
    • Error Code 0XDA000241 (11) and 0XDA000192 (4)

      Problem:  Error Code oXDA000241(11) and oXDA000192 (4)  When using V1063 on Windows 7, users who create annotations on their image and then click on “Save As” (Advanced Mode), get the following errors:  oXDA000241 (11) and oXDA000192 (4) Solution:    ...
    • 10. Antivirus and firewall configuration

      PackshotCreator software need an unrestraint access to internet connexion in order to start and work correctly. Some companies are equipped with firewall and antivirus in order to protect their network and their data. But unfortunately, they forbid ...
    • 01. Mac cannot find PackshotCreator hardware device

      Problem:   Failure to launch – Cannot detect PackshotCreator device If the customer is using a Mac that uses High Sierra and they are unable to get into the PackshotCreator program because when they try to run the software they get a message that ...
    • 18. Mac OS Catalina X Canon X PackshotCreator

      Published on 20.01.20 Dear PackshotCreator Users,  On December 12th 2019, Canon announced that “With the release of macOS 10.15.2 (Catalina) we have confirmed a USB connection issue with the EDSDK in which the EDSDK is unable to detect a connected ...